That is typically imagined as a great erasure of the products you bought, as, say, your entire library of songs or movies purchased via Apple went away.īut in making its service one that no longer works in the way users were used to, ComiXology achieved a roughly equivalent sentiment amongst its customers base. One of the great fears people have when committing to digital services like ComiXology is that they as an individual will commit to using it, and one day the product will cease to operate in the way they signed up for. And, for the most part, it’s understandable that the reaction was as visceral as it was. Unfortunately for them, that achievement was a double-edged sword, as the thing comic fans agreed on was that ComiXology grievously harmed its own product. They managed to get every comic fan to agree on something. It’s rare to do something unique like this, a feat many have tried and failed at. Something I never expected, if only because of how divisive the average news item is, even in – or maybe especially in – an entertainment sector like comic books.

They did something previously considered impossible as they rolled out the new version of the ComiXology app and associated changes. Congratulations to ComiXology and Amazon.

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